Frequently Asked Questions
Everything you need to know about your pet's new favorite fashion pieces.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location.
How do I determine the correct size for my pet?
Please refer to our detailed Size Guide available on every product page. We recommend measuring your pet's neck, chest, and length to ensure a perfect fit for our fashion apparel.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached.
Are the materials used safe and high-quality?
Absolutely. We use premium, pet-safe fabrics that are durable yet comfortable, ensuring your pet looks stylish without sacrificing mobility or skin health.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.